Frequently Asked Questions

What are your opening hours?

Mon-Fri: 10am-6pm
Saturday: 10am-5pm
Sunday: Closed

Contact information

Weststraat 4, shop #1 ( across Royal Plaza mall) Oranjestad, Aruba
Phone +297 583 8780 / +297 583 8785
Fax: +297 5839253
Email: info@noblejewelersaruba.com

Do you do jewelry repairs

Yes, we do offer jewelry repairs.

• For our existing customers, most repairs are included with your purchase.

• For new customers, repairs will have an extra charge.

What kind of jewelry do you carry?

We carry fine jewelry made from 14 and 18-carat white and yellow gold, platinum, all handcrafted, with the world’s best perfectly cut diamonds and top luxury brands.

What brands do we carry?

Hearts on Fire, Dune Jewelry, Charles Krypell, Love Opulence, and more.

What type of gemstones do you have?

We carry precious and semi-precious gemstones, including emeralds, rubies, sapphires, and loose diamonds. We have a large variety of different diamonds, shapes, sizes, colors, and more (GIA Certified diamonds)

What guarantees do you offer with the jewelry?

30 days warranty.

Where is the gold from?

Fine Gold from Italy and other countries around the world.

Where are the minority of the Diamonds coming from?

Apart from Heart on Fire Diamonds, we sell GIA Certified diamonds

Do you offer appraisals with the jewelry?

Yes, we offer appraisal on request.

What if I want to return my jewelry?

Please note that we do not cash refund for any purchase. Check our terms and conditions here.

If I am in Aruba and would like to visit your store, do you offer pick-up service?

Yes, we can offer you a free pick-up service. Please get in touch with us today.

What VIP services do you offer?

We offer to start free transportation to our store, welcome drink, and personal service with one of our jewelry experts as a part of after buying experience. Visit us today.

What is Hearts On Fire?

Hearts On Fire are the world’s most perfectly cut diamonds and all-natural and genuine diamonds.

Do you offer same-day jewelry sizing?

Yes, we do. Please get in touch with us for more information.

Do you offer jewelry polish?

Yes, we offer this with a purchase, bring your older jewelry we will shine it for you.

What makes us unique?

We have the largest amount of repeat guests. More than 50% are repeat guests who have visited the store as long as we have been open. Our clients return year after year, dating back more than 35 years.